What can I buy on Creative Middle?
You can buy a wide range of stationery products. These include open-ended planners, greeting cards, gift tags and much more. Head over to creativemiddle.com/shop to checkout the whole range.
Can I get on your email list?
Yes, definitely! We will even give you a coupon code for 10% off your next purchase when you join our mailing list. Just scroll down below to sign up.
The product I want is in stock, does that mean it will ship immediately?
We usually ship all in-stock products within 2 working days. Please check the product page for any mention of a different processing time.
How can I pay for the products I order on Creative Middle?
You can pay using most major credit cards, debit cards or net banking. We use CC Avenue as our payment partner, and all your payment details are kept confidential and are secured using 256 bit SSL encryption. Find out more here.
Are there any shipping charges?
We offer Free Shipping on all orders above Rs.1000. If the order value is equal to or below Rs.999, a Shipping and Handling Fee of Rs.100-Rs.200 [depending on weight] will be charged at the time of checkout.
We constantly have promotions running. Please check the shop page for any current offers on Shipping.
Are there any extra charges applicable if I choose to pay by Cash On Delivery?
Sorry, we don’t have COD facility available right now.
How can I check the status of my order?
Please contact us via the contact form or email [email@example.com]. We will reply within 24 working hours with an update.
Can you cancel my order?
We are unable to cancel orders once they have been sent to our warehouse for fulfillment. Please contact customer service by email at firstname.lastname@example.org to see if your order is eligible for cancellation.
What is Creative Middle’s Return Policy?
We work very hard to ensure the quality of our products, and do not accept any exchange or refund requests.
What should I do if the products I ordered reached me in a damaged or defective condition?
In the rare case that you receive a damaged or defective product, or a product is significantly different from what you ordered, please contact us on email@example.com within 24 hours of receiving the order along with a photo of the damaged or incorrect product so we can help you resolve the issue.
Please note that the cost of returning the product is the responsibility of the buyer.
The product I want is out of stock. Can I still get it?
Sure! Let us know and we can let you know when it’s back in stock or make you one.
How do I get in touch with Creative Middle?
You can reach us by calling on +91-9836755889, from 10.30 am to 6.30 pm (Monday to Sunday) or emailing us at firstname.lastname@example.org.
What is your wholesale policy?
We have a very simple wholesale policy for both domestic and international wholesalers. please email email@example.com for all of the details.
All of our products are copyright protected. Unauthorized copying or distribution of our designs is illegal and prohibited. Sale of Products are for final selling only.